Every booking contains opportunities.

We find and convert additional opportunities to value added content for your travellers - and revenue for you.

Key constraints to upselling in a TMC

  • Customer Knowledge

    Few TMCs know each and every traveller, what they usually book with you and which suppliers they tend to prefer. Our automatic traveller identification process solves this problem by dynamically building up a view of each traveller for you, so you can not only service them in a more personalised way, but also pro-actively suggest content for their next trip.

  • Integrated Content

    In many cases, a travel counsellor needs to use a different site or system to search for extra content for a booking. This disrupts the sales process, is inefficient and the result is a low attachment rate. In our travel data platform, we can perform automatic searches for extra content and present them back to the travel counsellor in the same screen the use to make bookings.

  • An optimised sales process

    The traditional GDS sales process focuses mostly on getting the air ticket in a booking issued. It does not allow for a revisit of the booking to determine if extra content could be sold at a more appropriate time. Within our travel data platform you can define when to send a booking back to your travel counsellors to revisit potential extra sales.

Show Me a Demo
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What if….

What if every booking created in your agency drops into a sales funnel?

Every booking created contains opportunities for extra content. Airport parking, lounge acess, Covid tests, transfers, hotels, SIM cards and more - why does your travellers buy these items from someone else? We think bookings treated like they are part of a sales funnel could significantly increase your attachment rates.

Bring bookings back into view of your staff at the appropriate times - with prequoted content - and make it easy for them to sell that content to the traveller. You could also mix the outbound channels - it could be SMS or email as well. Having your booking data in an integrated, open environment allow for these opportunities and more.